OpenAI's Build Hour session introduces Workspace Agents in ChatGPT, a feature that lets teams build shared, multi-step automation agents directly inside ChatGPT using connectors, tools, and guardrails. The session is led by Christina Huang from Engineering, Ho Joon Cha from Solutions Engineering, and Victoria Chernova from Product Marketing, and runs 30-plus minutes including live Q&A.

Two concrete demos anchor the session: a Meeting Prep agent that pulls context from multiple sources to prepare salespeople before calls, and a Software Review agent that automates code review workflows. Both demos walk through the agent builder interface, tool and connector selection, guardrail configuration, and the testing and iteration loop. The agents run on Codex in the cloud, meaning they execute tasks asynchronously without requiring a human in the loop.

The session is worth watching in full for the specifics inside the demos: how connectors are configured, what guardrails actually look like in practice, and the Q&A section at 29:53 where real-world edge cases surface. OpenAI also published a companion how-to guide at developers.openai.com targeting a sales meeting prep use case, which provides a repeatable starting point for teams building their first agent.

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