OpenAI and Ironclad are jointly training and evaluating AI agents to handle complex contract management workflows, pushing computer use capabilities into professional legal and business contexts.
The collaboration targets the specific brittleness of AI agents in multi-step software tasks: clicking through interfaces, interpreting contract clauses, and executing conditional logic across a real enterprise platform. The details of how they built evaluation benchmarks and where the agents still fail are the reason to read the full piece.
Contract work is a high-stakes test bed for computer use. If agents can operate Ironclad reliably, the playbook scales to other professional software. Watch this space.
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